t’s official: AOL’s dial-up internet has taken its last bow.
AOL previously confirmed it would be pulling the plug — writing in a brief update on its support site last month that it “routinely evaluates” its offerings and had decided to discontinue dial-up, as well as associated software “optimized for older operating systems,” from its plans. Good-bye
Dial-up is now no longer advertised on AOL’s website. Former company help pages like “connect to the internet with AOL Dialer” appeared unavailable — and nostalgic social media users took to the internet to say their final goodbyes. AOL, formerly America Online, introduced many households to the World Wide Web for the first time when its dial-up service launched decades ago, rising to prominence particularly in the 90s and early 2000s.
The creaky door to the internet was characterized by a once-ubiquitous series of beeps and buzzes heard over the phone line used to connect your computer online — along with frustrations of being kicked off the web if anyone else at home needed the landline for another call, and an endless bombardment of CDs mailed out by AOL to advertise free trials.
Eventually, broadband and wireless offerings emerged and rose to dominance, doing away with dial-up’s quirks for most people accessing the internet today — but not everyone. A handful of consumers have continued to rely on internet services connected over telephone lines. In the U.S., according to Census Bureau data, an estimated 163,401 households were using dial-up alone to get online in 2023, representing just over 0.13% of all homes with internet subscriptions nationwide.
