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Robert Namer
Voice Of America
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May 25, 2024

      Something VOA predicted and now fact.  Electric vehicle manufacturers have exaggerated the driving range of their vehicles, sometimes by more than twice as much as advertised, according to a study by SAE International.

     On average, electric vehicles fall short of their advertised range by 12.5%, according to the Society of Automotive Engineers study. The study included 21 different brands, and revealed that EV manufacturers as a whole inflate the range of their vehicles far beyond their actual capabilities.

     Tesla seems to be inflating the numbers far more than other brands. The range displayed on Tesla vehicle’s dashboard is 26% lower than the car’s ability. Tesla even created a secret team to suppress thousands of driving range complaints online. Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters.

     Has Tesla been tricking its consumers all along? Anyone who knows anything about electric cars is aware of their number one problem: driving range. Many EVs can’t travel very far before needing a recharge. In the same way a fuel gauge lets you know when to fill up, EVs have in-dash sensors that project how much driving range is left in their vehicles. So what’s the truth?

     Last year Tesla became so inundated with driving-range complaints that it created a special team to cancel owners’ service appointments. This led to a slew of service requests by Tesla customers, though employees often denied these requests because the batteries did not need to be fixed; they were just operating at a level far below advertised. Tesla employees were informed that they save the company $1,000 every time they turn down a service request, according to Reuters.

     The worst part of what they called the “Diversion Team” is that members would celebrate cancellations by striking a metal xylophone and applauding. Reuters could not establish how long the practice continued. Tesla recently stopped using its diversion team in Nevada to handle range-related complaints, according to the person familiar with the matter. Virtual service advisors in an office in Utah are now handling range cases, the person said. Reuters could not determine why the change was made.

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